Supply memory error - HP laserjet Pro M202dw

[Krithivasan]

Hi had changed my toner as the ink was over. Followed all instructions. The following errors come -

1. Supply memory warning

2. 1010000 error

3. Pages are printed partially as a side of the paper is blank.

4. Pulled a supply status report and it says supply status is unknown.

My printer model is HP laserjet Pro M202dw. 

[The_Fossette]

@Krithivasan,

I reviewed your post and I understand that you are getting a supply memory error after changing the cartridge.

Don’t worry, I assure you I will try my best to get this sorted.

Are you using HP genuine cartridge?

Are you facing the same issue when you make a copy?

Meanwhile, I recommend you follow the below steps and check if it helps.

1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
2. Remove USB cable, if present. 
3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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