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HP Recommended
Microsoft Windows 10 (64-bit)

My color laser printer died so I took an older Officejet G85xi out of storage. I tried to connect it with a Jetdirect 175x but Windows 10 would not recognize it or provide a driver. I connected the G85xi directly to my desktop via USB and windows installed it but when I changed the port to the Jetdirect IP Windows changed present and connected to false and would not let me manage the printer. I reinstalled the printer using USB and it works as a printer however the driver does not let me scan. Print and scan doctor says the port is wrong but can't fix it and then gives me dead links for help.

Hp Smart does not recognize the G85xi at all. The printer works well, and it only has printed a little over 5k pages. I hate being forced to dispose of it because of planned obsolescence when it is a perfectly good unit. Where can I get good drivers and software for the G85xi all in one printer/scanner/fax? 

1 REPLY 1
HP Recommended

How can I stop windows from killing the driver when I change the port to the Jetdirect IP, unplug the USB from the computer and connect to the Jetdirect 175x?

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