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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Janne6
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HP ENVY 6400 pro 6400
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I cant scan, do you know if HP has support? And how to get in contact whit them?
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Kumar0307
HP Support Agent
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@Janne6, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to scan. To assist you better, kindly elaborate on the issue.

  • Which app are you using to scan?
  • Do you get any errors?
  • Are you able to print?

For more info on scanning, refer to - How to scan with an HP printer

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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