• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Color Laserjet Pro MFP3301
Microsoft Windows 10 (64-bit)

I accidentally selected business when setting up the printer on my computer and now I'm having all kinds of weird issues, being forced to access an admin panel that doesn't show the printer on it anyways, my hp smart app says that the printer is connected to instant toner but it isn't and I'm unable to get help with the virtual assistant. Can't even add the printer to my dashboard here! 

 

I really need to switch it back to personal so that I can actually use the HP smart app and finalize setting up the instant toner. Please Help

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.