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HP OfficeJet Pro 8025 All-in-One Printer
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I'm having an issue where the colors in my print job are not matching what I'm designing on-screen, in particular, the blues (my printer is not printing aqua/turquoise colors and instead is printing a very saturated standard blue). I found this article, which as part of troubleshooting print quality issues, suggests switching from a PCL6 driver to a PostScript driver. I want to try this, but I can't figure out how to determine which driver my printer is currently using, let alone how to change it. 

 

Any help in the above would be appreciated. Thank you.

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