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HP Recommended
HP Officejet Pro 8020
Microsoft Windows 7 (64-bit)

All in one driver loaded

TWAIN option on ADOBE Elements Fails ti initiate , error - not found

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I found after reading all the help files in TWAIN Scanning that It is indeed capable of utilising TWAIN 2.1

I then located in Windows C:\Program Files (x86)\HP\HP OfficeJet Pro 8020 series\bin a file TwainUtilityUI.exe.

When I tried to run that file with HPScan.exe already running

WashableMoth_0-1631760415155.png

The Following Dialog Popped up 

WashableMoth_1-1631760467265.png

Selecting caused the following error message

WashableMoth_2-1631760503236.png

At this point I closed HP Scan and tried again The following TWAIN dialog opened

WashableMoth_3-1631760688770.png

There was no option to scan , only save so I closed it again and went into  PhotoShop Elements and selected the Import Option and ignoring the WIA selected TWAIN the scanner operated correctly with the previous HP Dialog Box and a SCAN option this time Mystery Solved!

 

View solution in original post

1 REPLY 1
HP Recommended

I found after reading all the help files in TWAIN Scanning that It is indeed capable of utilising TWAIN 2.1

I then located in Windows C:\Program Files (x86)\HP\HP OfficeJet Pro 8020 series\bin a file TwainUtilityUI.exe.

When I tried to run that file with HPScan.exe already running

WashableMoth_0-1631760415155.png

The Following Dialog Popped up 

WashableMoth_1-1631760467265.png

Selecting caused the following error message

WashableMoth_2-1631760503236.png

At this point I closed HP Scan and tried again The following TWAIN dialog opened

WashableMoth_3-1631760688770.png

There was no option to scan , only save so I closed it again and went into  PhotoShop Elements and selected the Import Option and ignoring the WIA selected TWAIN the scanner operated correctly with the previous HP Dialog Box and a SCAN option this time Mystery Solved!

 

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