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‎04-17-2020 03:16 PM

HP Recommended
Product: Tango Printer
Operating System: macOS 10.15 Catalina

The printer will not stay on blue, defaults to the clear light. 

1 REPLY 1

‎04-21-2020 08:15 AM - edited ‎04-22-2020 09:56 AM

HP Recommended

Hi @Linnym

Welcome to the HP Support Community. I'd be happy to assist you.

  • What happens when you try printing?
  • Do you get any errors?
  • Are you using the HP Smart app to print from your MAC? If so, check the apps for any printer errors.
  • Kindly check the wireless connection to the printer.

For now, kindly refer to this document to resolve issues with blinking lights on the printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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