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HP Tango
Android 9.0 Pie

Hi, I bought an HP Tango that came without SETUP cartridges.

I am unable to finish the installation process and print, even though I bought the compatible original cartridges (HP 64).

I even searched Amazon for SETUP CARTRIDGES - without success.

 

What can be done to use the printer?

Many thanks in advance,

1 REPLY 1
HP Recommended

Hi @Ethan73,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds frustrating that your HP Tango printer didn't come with SETUP cartridges, as these are often necessary to initialize the printer and complete the setup process. Here are a few steps you can try to get your printer up and running with the cartridges you have.

 

  • Check for Setup Procedures: Sometimes printers can be set up partially without the setup cartridges. Check the manual or the setup guide that came with your HP Tango to see if there are alternative methods to complete the setup without the setup cartridges. This might involve connecting it to your Wi-Fi network or installing the printer software on your computer.
  • Reset the Printer: Try resetting the printer to its factory defaults. This can sometimes bypass the need for setup cartridges and allow you to start the setup process anew with the cartridges you have. Instructions for resetting can usually be found in the printer's manual or on the manufacturer's website.
  • Purchase Setup Cartridges: Although you mentioned having trouble finding setup cartridges on Amazon, it might be worth checking directly on HP's website to inquire about purchasing them. They might be able to direct you to a retailer or offer them for sale.

 

These steps should help you troubleshoot and resolve the issue with setting up your HP Tango printer without the setup cartridges.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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