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‎10-15-2024 08:41 AM

HP Recommended
Product: HP OfficeJet Pro 8740 All-in-One Printer
Operating System: Other

I'm posting this to help others who have recently discovered that their Alexa HP Print Application is not working correctly and cannot get it resynced to Alexa.  THIS IS A FEATURE, NOT A BUG!  I know this sounds counterintuitive, but Delete your HP Skill!  Delete your printer, then RE-ADD the printer in Amazon Alexa using the Alexa App!  You no longer require an HP Print Skill in Alexa; you can ADD THE PRINTER as a device directly.  I tried to post this as an answer to another user with this problem, but it would not let me, so I created a question, hoping it would help others.

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