The HP Smart app on my iPhone is sending me "null" notifications

[KinoAV8R]

This started after I finally reached a solution for a protracted problem with the printer showing Online or Ready to HP Smart, but in fact was Offline to the world.

I've received a number of "null" notifications (that's the one one and only text in the notification) from HP Smart on my iPhone.

Any ideas?

[zoey7886]

@KinoAV8R, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Smart app! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand how frustrating it must be to finally resolve one issue with your HP ENVY Pro 6455, only to run into another odd one with these "null" notifications—let’s get this sorted!

A few things to try:

Restart Everything – I know it sounds simple, but try restarting your iPhone and the printer. Sometimes, a quick refresh clears up these glitches.

Check App Updates – Make sure you’re running the latest version of the HP Smart app. If not, update it via the App Store.

Reinstall HP Smart – If updates don’t help, uninstall and reinstall the HP Smart app. This can clear any lingering issues.

Notification Settings – Head to your iPhone’s settings > Notifications > HP Smart and ensure everything looks right. You could try toggling notifications off and back on.

Reset Printer Network Settings – If the printer has had connectivity issues before, it might help to reset its network settings and reconnect it.

If the issue persists, let me know! We’ll dig deeper and figure this out together. 😊

Looking forward to your update!  

Take care, and have an amazing day!  

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Regards,