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I have an office jet pro 8600 and also cannot set up new wireless network as it says it is locked by the system admin 

 

How do I fix this??

1 REPLY 1
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@cincymusiclover,

 

Welcome to HP Support Community,

 

Let's try to perform an advanced reset on the printer. Doing this will set the printer back to the factory settings. 

 

I have sent you a private message with the steps to perform an advanced reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.


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Jeet_Singh
I am an HP Employee

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