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‎12-10-2018 09:53 AM

HP Recommended
Product: HP Spectre
Operating System: Microsoft Windows 10 (64-bit)

I have just downloaded the software for the HP Deskjet D2663.  The in app Printer Options are impossible to use - firstly the tabs are labelled in an eastern language and I am unable to select another Printing shortcut (it keeps reverting back to the original default setting) .  I experienced the same on my other machine (Lenovo ideapad Z500 Touch) which has Windows 8.1

1 REPLY 1

‎12-11-2018 10:50 AM

HP Recommended

@Peachie22

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

Please uninstall the software:

 

https://support.hp.com/in-en/document/c02259020

 

Once done, please download and install the software in English from here:

https://support.hp.com/in-en/drivers

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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