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Locked

‎06-08-2017 09:58 PM

HP Recommended
Product: HP Envy 4250
Operating System: Mac OS X 10.11 El Capitan

I just installed my printer and while test aligning it, the output tray popped out. Now it refuses to go back in, even when I switch the printer off. How do I fix this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2017 10:18 PM

HP Recommended

Hi,

 

You have to use your hand(s) to put it back. I comes out automatically but we have to put it back manually.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎06-08-2017 10:18 PM

HP Recommended

Hi,

 

You have to use your hand(s) to put it back. I comes out automatically but we have to put it back manually.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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