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Deskjet 2720

Help me,the printer prints in black bars...That only did not do... and original hp Ink replaced and reset did, alignment, cleaning of heads...WhatsApp Image 2020-11-05 at 18.37.10.jpeg

1 REPLY 1
HP Recommended

@Romchic, Welcome to the HP Support Community!

 

Let us try these steps to resolve this issue:

 

Check the ink levels, clean the ink cartridges, and print a quality report to check the result as shown in this document - Black Ink Not Printing, Other Print Quality Issues

 

If you have tried these steps and the issue persists, try using the old/alternate black ink cartridge to conclude if the issue is with this new black ink cartridge that you are using.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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