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Locked

‎09-29-2024 03:51 PM

HP Recommended

My printer was not working properly, and as I inspected the bottom, this black plastic hook piece came loose and fell out. 

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1 person had the same question
1 REPLY 1

‎10-01-2024 06:00 AM

HP Recommended

 Hi @Sennin,

 

Welcome to the HP Support Community. 

I'd be happy to help you! 

 

This looks like a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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