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‎09-22-2023 12:20 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

While this fix does help for a few hours, the issue reverts each day. Every single day I have to go in and re-select the correct port.
Our professional IT team looked at it and said that HP has no solution for this that can be found.
Is there a fix for this known issue yet, aside from having to re-do these steps every single day?
It looks like the only solution at the moment is to switch to a different brand. Hopefully there is a solution by now.

Category:
1 REPLY 1

‎09-22-2023 01:29 PM

HP Recommended

Details are a little sparse. What printer? What type of port are you changing to and what does it default back to? If you can provide some relevant details I might have a solution for you, but your initial post is simply too vague.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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