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HP OfficeJet 5742 e-All-in-One Printer
Microsoft Windows 11

When I try to setup my printer as default, four options are shown but I only have one printer.  How an I delete the three unwanted ones?

1 REPLY 1
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@63B 

 

Updates - Add example / illustration

 

Welcome to the HP User Community.

 

Windows 11

Settings > System > Bluetooth & devices > Printers and scanners

Check the list of devices - for example, open one or more of the devices in the list to check content

 

Reminder:

There might be a separate "scan" queue that is appropriate for the current list.

If the queue is for a current, installed printer, be aware:  This might be a queue that should be kept.

For example, device name starts with "Scan Only" followed by the printer model name and "DO NOT DELETE"

 

Next,

Select / Open the offending device (verify it is not a device you need / want to keep)

Select to "Remove" that device

 

Devices_and_Printers_W11_Printers_and_Scanners_1Devices_and_Printers_W11_Printers_and_Scanners_1

Next

Return to the list of devices

Check list

Close the menu / window (optional)

Restart the computer and sign in

Check that the device is no longer listed in Printers & Scanners

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet 5742 e-All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

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