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HP Recommended
Officejet 3830
Linux

I'm trying to set up the printer to where once it scans one of my drawings, it sends it to my computer instead of my dad's computer in the basement. The problem is I accidentally set it to have it send to my dad's computer, and I don't know how to undo that setting.

5 REPLIES 5
HP Recommended

Hello @SeymourButts ,
Welcome to the HP Support Community!

 

You need this software: Driver support for Linux OS 

HP does not directly support Linux.

 

Hope this helps! Keep me posted.
Andreas

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I'm not an employee of HP, I'm as volunteer here.
         
HP Recommended

@Andreas

 

I already did that, but whenever I run the download, I keep getting an error message

HP Recommended

... I keep getting an error message

What kind of error is displayed exactly?


Regards
Andreas


I'm not an employee of HP, I'm as volunteer here.
         
HP Recommended

HP Driver Error.png

HP Recommended

You should contact the Linux support now.

Here you can find the corresponding support pages.

 

Hope this helps!
Andreas

 


I'm not an employee of HP, I'm as volunteer here.
         
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