• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP OfficeJet Pro 9010e
Microsoft Windows 11

I can't find a way to delete this message. I ended up talking with HP support to fix my paper tray and printing issues. The only issue now remaining is that I can't add my new printer to my HP account, and customer support gave me a phone number to contact. So no help needed from the community! Sorry I couldn't delete this message!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @SBD45140 ,

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.


Thank you for your response! If you've resolved the issue and no longer need assistance from the community, that's perfectly fine. If you have any future questions or need help with anything else, feel free to reach out. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 REPLY 1
HP Recommended

Hi @SBD45140 ,

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.


Thank you for your response! If you've resolved the issue and no longer need assistance from the community, that's perfectly fine. If you have any future questions or need help with anything else, feel free to reach out. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.