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Microsoft Windows 10 (64-bit)

I'm trying to set up an old HP Photosmart C4780 printer in my vacation home and cannot use the old set-up CD with my Windows 10 laptop. I cannot get the printer to find my home network, either.

1 REPLY 1
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@Stoker10

 

Welcome to the HP Support Community.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


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