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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hi,
Thanks for using the HP Support Community.
Could you take a photo of the ink tubes and post it here? Are the tubes not filled after the tanks are refiled?
Regarding the Wifi connectivity, can try a reset wireless and try setting up using the HP App again.
Here's some useful resources:
Reset wireless:
https://www.youtube.com/watch?v=a4yjULz0dNg
If the router supports WPS, you can use that method to seamlessly connect printer to the netwrok.
This example shows how it's done:
Once connected, printer will still needs to be added via the HP App by using the "Add existing printer already connected to the network" option (NOT "Setup a new printer" option)
For more resources on the printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYXDnervgsiwA3tPa7uSUg
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to connect to network using WPS ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to connect the printer via USB cable
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