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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Trying to add printer. OfficeJet 5258. Screen asks for WPS...

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07-31-2018 10:43 AM
Hi! @PleasantC, Thanks for stopping by the HP Support Forums!
I understand when you try adding your printer the printer is asking for the WPS pin.
Don't worry I'd like to help you out.
Did you make any changes to your printer?
Does your router support WPS?
Please provide the operating system you are running on your PC to assist you better.
As you mentioned you needed to know how to retrieve the WPS password on your printer.
Try the steps recommended below.
When you subscribe to an Internet service, the Internet Service Provider (ISP) provides the network password. Look on your wireless router or in the original paperwork that came from your ISP. The password might be labelled as wireless key, WPA key, security password, WPA password, WPA2 password, or WEP password or similar.
If you cannot find the password from your ISP documentation or router, you can view your password from any Windows computer that is already connected to your network.
1.From any Windows computer that is connected to your network, search for and open view network connections.
2. Right-click the network name, then click Status.
3. Click Wireless Properties.
Click the Security tab, and then select Show characters to see the wireless network security key (your password).
Or you can try the steps recommended below and connect printer to the network.
Connect the printer to your network with the Wireless Setup Wizard so the HP installer can find the printer during the installation.
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From the home screen on the printer control panel, touch the Wireless icon
.
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Touch the Setup icon
.
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Touch Wireless Setup Wizard.
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Touch the name of your network in the list of available networks, and then touch OK.
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If the list does not contain your network name, touch Enter New Network Name, and then follow the on-screen instructions to enter your network name.
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If prompted, type the WEP or WPA key (network password), and then touch Done.
A summary screen displays.
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Touch OK to return to the home screen.
NOTE:
If a connection error message displays, make sure you typed the uppercase (capital) and lowercase (small) letters for the network name and password exactly. Follow the prompts to type the information again.
Refer this article to know more information about wireless printer setup. Click Here
Refer this article to know more information about finding WPS password. Click Here
Refer this video link for youtube to know more information about finding WPS pin on your printer.
If the solution provided worked for you, please mark an accepted solution for this post.
Let me know if this answers your query!
Have a great day ahead! 🙂
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A4Apollo
I am an HP Employee