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- HP Community
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- Printer Setup, Software & Drivers
- Trying to assign a static IP address for my printer on Win 7...

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07-08-2020 08:57 AM
Because my HP 5255 goes offline everyday I assigned a new (static) IP address to it 192.168.1.2.
I then had to change the IP address on my WIN 10 HP laptop to match that. It works fine.
Next I tried to change the IP address in my WIN 7 HP laptop to also match the printer. I added the new port, but to "finish" it off, you have to click on "APPLY". However, "APPLY" never gets highlighted and I cannot click on it.
Can anyone hel;p?
07-11-2020 07:19 AM
@glukas, Welcome to the HP Support Community!
Make sure the IP address is entered correctly on the Win 7 PC. This is not an issue with the printer as it could be added on the Win 10 PC.
Login as administrator on the Win 7 PC.
Check for any pending software updates.
Install the printer using the TCP/IP port:
- On the PC, go to Control panel > Devices and printers > Add a printer(at the top)
- Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
- Select 'Add a printer using a TCP/IP address'
- Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
- Type in the 'IP address in Hostname or IP address' box, click next
- Proceed to the next steps by following the on-screen instructions.
- Try printing.
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee