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HP Office Jet Pro 8600
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I am trying to set up a second computer on my Mac Book Pro Mac Big Sur Version 11.1

1 REPLY 1
HP Recommended

@Lynne713, Welcome to the HP Support Community!

 

I believe you are trying to connect the printer to the MAC wirelessly.

 

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

 

  • Make sure the printer and the MAC are connected to the same wireless network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

To know how to print, refer to this document - Printing with Apple AirPrint 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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