Trying to connect printer to instant ink

[Help883]

I am literally crying this is so frustrating. I’m trying to connect my instant ink subscription to my printer. But HP made it where THEY won’t let me print until I have an instant ink subscription. But to connect my subscription to my printer I need a code that requires me to print out a sheet. But they won’t let me print out this sheet because I don’t have an instant ink subscription. But I can’t get the subscription until they let me use my own printer. This is so frustrating and it’s been impossible to talk to a real person that works for HP.

I saw something online saying if you don’t have ink you can still try to print and it will show you online what the code is. This doesn’t work for me because, again, they won’t let me even try to print.

[Elohi_NR]

Hi @Help883,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Did you receive the instant ink cartridges with your printer?

If yes, are you trying to use those cartridges?

If yes, until you subscribe they do not work. 

And if you are looking for a claim code, Click here and follow the steps.

Hope this helps! Keep me posted for further assistance.
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