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‎05-22-2025 03:57 PM

HP Recommended
Product: HP Smart Tank 7305 All-in-One
Operating System: macOS 12.0 Monterey

New Printer , Trying to print colour using apps  Pages and Numbers.  Using Print function I dont get Black / Colour option and the Preview screen shows the colours in the document as greyed out.  The colour option works OK with my old Epson printer.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-24-2025 10:15 AM

HP Recommended

Hi @PhilChad,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When printing from Pages and Numbers from your HP Smart Tank 7305 All-in-One printer on macOS 12 (Monterey), if the Black & White / Color print options are missing and color output shows as greyed out, it usually indicates:

  • The system is using AirPrint instead of the full HP printer driver.
  • The printer is defaulting to grayscale in system print settings.
  • macOS may not be recognizing full driver capabilities without proper software.


Recommended Steps

Step 1: Remove and Re-add the Printer with the HP Driver

  1. Go to System Preferences > Printers & Scanners.
  2. Select your HP Smart Tank 7305 and click the minus (-) button to remove it.
  3. Click the plus (+) to add it again.
  4. IMPORTANT: In the "Use" dropdown, do not leave it as AirPrint.
    Instead, select “HP Smart Tank 7300 Series” if available.

⚠️ If you only see “AirPrint” in the dropdown and not HP’s driver, proceed to Step 2.


Step 2: Install HP Easy Start

  1. Download HP Easy Start from this link:
    👉 HP Smart Tank 7305 All-in-One Software and Driver Downloads | HP® Support
  2. Follow the guided steps to install the full-feature HP software and driver package for your printer.
  3. Restart your Mac once installation completes.
  4. Try printing again from Pages or Numbers and check if color options now appear.


Step 3: Check Print Settings in Pages/Numbers

  1. When choosing File > Print, click “Show Details” if needed.
  2. Expand the “Color Options” or “Quality” section.
  3. Ensure it’s set to Full Color, not Grayscale.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎05-24-2025 10:15 AM

HP Recommended

Hi @PhilChad,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When printing from Pages and Numbers from your HP Smart Tank 7305 All-in-One printer on macOS 12 (Monterey), if the Black & White / Color print options are missing and color output shows as greyed out, it usually indicates:

  • The system is using AirPrint instead of the full HP printer driver.
  • The printer is defaulting to grayscale in system print settings.
  • macOS may not be recognizing full driver capabilities without proper software.


Recommended Steps

Step 1: Remove and Re-add the Printer with the HP Driver

  1. Go to System Preferences > Printers & Scanners.
  2. Select your HP Smart Tank 7305 and click the minus (-) button to remove it.
  3. Click the plus (+) to add it again.
  4. IMPORTANT: In the "Use" dropdown, do not leave it as AirPrint.
    Instead, select “HP Smart Tank 7300 Series” if available.

⚠️ If you only see “AirPrint” in the dropdown and not HP’s driver, proceed to Step 2.


Step 2: Install HP Easy Start

  1. Download HP Easy Start from this link:
    👉 HP Smart Tank 7305 All-in-One Software and Driver Downloads | HP® Support
  2. Follow the guided steps to install the full-feature HP software and driver package for your printer.
  3. Restart your Mac once installation completes.
  4. Try printing again from Pages or Numbers and check if color options now appear.


Step 3: Check Print Settings in Pages/Numbers

  1. When choosing File > Print, click “Show Details” if needed.
  2. Expand the “Color Options” or “Quality” section.
  3. Ensure it’s set to Full Color, not Grayscale.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎05-24-2025 09:38 PM

HP Recommended

Yes worked thankyou Vikram easy fix and excellent turnaround thankyou.

 

Reply
Was this reply helpful? Yes No
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