Trying to set up printer that lost contact when I changed router.

[HarryZoe]

I lost connection to the printer when I changed router. Seems like it has finally found the new router and could connect to it. Now it doesn't work anyway. It flashes EO and I tried cleaning the cartridges but that didn't help. Also I tried to register it to Hp ink, which seems necessary, I took it away when I couldn't connect to the new router and tried to re-register it, but it doesn't seem to work.

[Dragon-Fur]

@HarryZoe 

Welcome to the HP Community --

First:

Unless you already have a subscription to Instant Ink --

Subscribing to HP Instant Ink is optional.

If you do have an Instant Ink service contract and cannot set up or connect your printer,

then - yes -

Contact HP Instant Ink Support during business days and hours available in your region.

What? 

True - HP Instant Ink relies on Web Services that keeps your printer connected to the Internet.

That connection would have broken when your printer lost its connection during the router swap.

Normally, Web Services can be checked / started once the network is (back) up and running.

What I don't know is whether a restart of the Web Services would be enough to fix a broken connection to the HP Instant Ink service even after the printer is once again connected to your network.

Reference

Troubleshooting Web Services - Start here

HP printers - Cannot connect to Web Services

Moving on...

Not sure whether any of the following is relevant to the immediate situation...

If you do not have an Instant Ink subscription,

(then)

Try the following to stop errant error messages about ink that should be OK:

 HP printer turns off unexpectedly or repeatedly

Step 2  -- Idea >> Leave the printer unplugged for a about 2 minutes...

What else?

Try Restarting everything, including the router that controls your network.

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

  HP DeskJet, ENVY 6000, 6400 Printers - Printing Self-Test Pages

 Wireless Network Test Results Preparation:

 If Wireless is off (not steady blue or purple) > First switch on Wireless (bottom button on back of printer)

Technology Tips Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

Technology Tips HP Envy 6000 / HP Envy Pro 6400 series printers - Play List 

and

 HP Envy 6055e |6455e | HP Envy 6055 | HP Envy Pro 6455: How to connect to 5GHz wireless network

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Pro 6432 All-in-One Printer 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"