Two Sided printing greyed out, though my printer supports manual duplex printing?

[chetandhowan]

I have a pdf file I need to print in Booklet Style on my HP Inktank 419 series printer.
I had no problem doing this on my Windows laptop earlier, however, as I have shifted to Macbook recently, I am noticing the feature of TWO SIDED PRINTING greyed out, after I choose LAYOUT Option.
Can someone please help me on this?

[A_Gayathri]

Hi @chetandhowan,

Welcome to the HP Support Community

I understand you need help using duplex print option on your HP InkTank 419 printer. Not to worry I will help you to get a resolution to resolve the issue.

You have to change the settings on your Mac PC. Please follow the below steps:

• Open a document which you would like to print
• Click on File and select print or press ⌘ + P 

• You will see the print dialog box 

• Now click on the dropdown icon and make sure you select your printer ( if selected ignore this step)
• NOTE: The Print window might be minimized. Click the Show Details button to see all available settings.
• Make sure you check the Two-Sided option and select black and white as default as per your requirement

• You may save the settings as a preset by clicking Presets > Save Current Settings as Preset
• By doing so and completing the print job these settings will remain default till another preset will be used in the future.

Hope this helps! Keep me posted. 

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