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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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I have two issues.

 

1. I had subscribed the instant-ink last year, and cancelled it through online-chat, but they did not cancel my online subscription and kept charging me for several months. how should I request refund for those?

 

2. My credit card was expired and the instant-ink service was stopped because they could not charge me. I think from this point, I could not print anything and set-up this printer to my new desktop. 

 

Can anyone resolve these issues?

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