Two-sided prining option no longer appears

[WeeWillie44]

All of a sudden, the two-sided print option no longer appears as an option

[Kuroi_Kenshi]

Hi @WeeWillie44,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the missing two-sided print option on your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Printer Settings

Ensure the printer settings are correctly configured for duplex printing.

Open Devices and Printers:

• Press Windows + X and select Settings.
• Go to Devices > Printers & Scanners.
• Select HP Smart Tank 7602 and click on Manage.

Printer Properties:

• Select Printing Preferences.
• Look for the two-sided (duplex) printing option and ensure it is enabled.

Update Printer Drivers

Updating the printer drivers can resolve many issues. Here’s how to ensure you have the latest drivers:

1. Download and Install Drivers:
   • Visit the HP Support Website.
   • Search for your printer model (HP Smart Tank 7602) and download the latest drivers for Windows 11.
   • Follow the installation instructions.

Enable Duplex Printing in Settings

If the duplex printing option is disabled or missing, you can enable it manually.

Control Panel:

• Open the Control Panel.
• Navigate to Devices and Printers.

Printer Preferences:

• Right-click on your printer and select Printer Preferences.
• Ensure that Print on both sides or Duplex Printing is checked.

Reset Printer Settings

Sometimes resetting the printer settings can help bring back the missing options.

Reset Printer:

• Turn off your printer and unplug it.
• Wait for a few minutes and then plug it back in and turn it on.

Re-add Printer:

• In Devices and Printers, remove your printer and re-add it.

Check Application Settings

Ensure the application you are printing from supports two-sided printing and the correct settings are applied.

1. Print Setup:
   • When printing from an application (e.g., Microsoft Word), go to File > Print.
   • Under Printer Settings, look for the duplex printing option and ensure it is selected.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,