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03-18-2023 11:48 AM
USB connection not working for my HP Laser MFP 135w. When I plug in the USB cable into all my USB ports it doesn't give any prompt at all. On HP Smart with USB cable connected it still shows Printer offline. I just bought the Printer and the cable is new. Help.
03-18-2023 11:56 AM
Let's try installing below Full Feature software , and check if you may see any difference then:
Also, how long is the used USB cable?
Is it directly connected to the computer? ensure it is not connected through any USB hub or extension.
Finally, if this is a desktop PC, please also ensure it is connected to a USB port at the back of your computer and not to its front USB port which may not be powered.
Please let me know how it goes
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