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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable To Print From HP Deskjet F4480

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08-23-2017 07:56 PM
Each time I go to print a document normally, nothing comes out. My printer does not blink, nor do I receive any error symbol. When I go to the printer qeue, it the status reads as "Letter not loaded in any tray." I have tried removing the paper, replacing the paper, etc. Sometimes when I align the ink cartridges my printer will print normally, but only for a small amount of time.
I've found the only foolproof way for me to print each time is to save the documents as pdfs-- then, for some reason, my papers print just fine. But I do not want to have to do that all the time, and I cannot print pictures this way. Obviously my printer is connected and operating however, I do not know how to get it printing normally again.
Thank you!
08-25-2017 10:17 AM
Hello, @cprais – Greetings!
Thanks for engaging in the HP Forums! I see by your post that you are having trouble with your HP printer. I will certainly do my best to help you 🙂
Going through your post, I understand that printer is having trouble printing with your Deskjet printer.
Let’s first try to fix this issue using HP Print and Scan Doctor (PSDR). PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Please go to http://hp.care/2bZ9w2q to download and run HP PSDR. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue.
If the issue persists, then I’d suggest you perform a clean install to try and fix the issue:
- First, unplug the USB cable from the printer if present.
- Go to Control panel – Programs and feature – Select all the HP Deskjet printer entries and uninstall them.
- Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
- Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
- Under print server properties, go to drivers - remove any entry there as well.
- Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
- Restart your computer.
- Now click http://hp.care/2oImxFi to install the software.
- Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.
Those steps should do the trick, let me know the outcome!
Cheers 🙂
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DVortex
I am not an HP Employee
08-25-2019 09:26 AM
Hello @Chuck83xx,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!
Thank you