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‎12-21-2025 04:36 AM

HP Recommended

Trying to register a new printer:

Site temporarily unavailable

Registration is currently offline, the site is temporarily unavailable. Please try again later.

Has been like this for days.

 

Tried the app and that just starts going around in circles.

 

Keith

Reply
1 REPLY 1

‎12-23-2025 09:50 AM

HP Recommended

Hi @kwj57,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve been experiencing. We understand how frustrating it can be when you’re unable to register a new HP printer, especially after trying multiple methods.
 

At the moment, HP printer registration services may be experiencing a temporary outage, which can result in messages such as “Site temporarily unavailable” and may also cause the HP Smart app to loop during setup. Please rest assured that this is a known issue, and our technical teams are actively working to restore full functionality as quickly as possible.
 

In the meantime, here are a few recommendations that may help:

  • Try again after some time, as registration services are restored in phases.
  • Ensure your printer is connected to a 2.4 GHz Wi-Fi network, as this is required for many HP printers during setup and registration.
  • If possible, try completing the setup using a different device or web browser, or switch from the app to the web (or vice versa) once the service is available.
  • Restart your printer, router, and device before attempting registration again.
     

Your printer should still be able to complete basic setup and printing locally, even if registration is temporarily unavailable. Once the service is restored, you can complete the registration and enable any additional features or services, such as HP Smart or Instant Ink.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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