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‎07-21-2025 06:27 PM

HP Recommended
Product: HP ENVY 6052 All-In-One Printer
Operating System: Microsoft Windows 11

I recently moved and purchased a new laptop and have been trying to add "new" printer which was previously connected as well as trying to add a new printer I recently purchased and regardless of which printer -- HP Envy 6052 All-In-One Printer or Smart Tank 7301 Wireless All-in-One, when I click on Add new printer in the HP Smart app, I receive the same error "Allow HP Smart to access your location to find printers".  I have checked, double-checked, and re-checked to make sure I have "allowed" HP Smart access to location.  I have restarted my laptop, restarted my router, and still receive the same error.  Is there something I am missing???  I have never had this much trouble adding a printer.

 

1 REPLY 1

‎07-21-2025 06:49 PM

HP Recommended

Hi @CinW 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=cYGSd92jubw&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
HP Smart Tank 7301 WiFi Setup Win 10 Laptop.
HP Smart Tank 7301 WiFi Setup Win 10 Laptop.
youtube.com/watch?v=cYGSd92jubw&ab_channel=Copy...
This video reviews the step-by-step method to do the WiFi setup for your HP Smart Tank 7301 printer. You learn how to set up for wireless printing and scanning using a windows 10 laptop. Welcome To My Youtube Channel - Copy Print Scan https://www.youtube.com/c/CopyPrintScanChannel
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