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- Unable to add printer in HPSmart

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07-21-2025 06:27 PM
I recently moved and purchased a new laptop and have been trying to add "new" printer which was previously connected as well as trying to add a new printer I recently purchased and regardless of which printer -- HP Envy 6052 All-In-One Printer or Smart Tank 7301 Wireless All-in-One, when I click on Add new printer in the HP Smart app, I receive the same error "Allow HP Smart to access your location to find printers". I have checked, double-checked, and re-checked to make sure I have "allowed" HP Smart access to location. I have restarted my laptop, restarted my router, and still receive the same error. Is there something I am missing??? I have never had this much trouble adding a printer.
07-21-2025 06:49 PM
Hi @CinW
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=cYGSd92jubw&ab_channel=CopyPrintScan
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.