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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable to configure printer

Create an account on the HP Community to personalize your profile and ask a question
04-11-2020 03:29 AM
Hi, I am unable to configure my printer with laptop. please help to solve the problem.
It is not allowing to run the app as it is saying App is blocked and will not allow to install.
What should i disable to run this printer app.
Please help. Thanks.
04-15-2020 12:47 PM
Welcome to the HP Support Community.
Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
http://support.hp.com/us-en/document/c03754824
Thanks 🙂
I am an HP Employee
04-18-2020 02:39 AM
Hi Please note i already shared my product name in my earlier message that Product: HP Notebook - 14s-Cr1005tu.
Not sure what other details i should provide. please guide me steps to provide further details.
Thanks.