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‎04-21-2020 06:13 AM

HP Recommended
Product: HP officepro 6978

Purchased HP Officepro 6978. I had a terrible time trying to connect wireless. I went to Staples website which advised I needed to purchase a seperate USB cable. I selected what they advised I needed. I received the NXT micro USB cable. Now I have no idea what or how I connect the device to begin printing. HP includes no instructions or a full out diagram to show what I will need and how to use their products! ready to return. Not to mention being changred $47 dollars for some overly priced service called Just answer!  

1 REPLY 1

‎04-21-2020 06:51 AM

HP Recommended

You can't connect to a printer with a micro USB cable, you need a printer USB cable with connectors USB A to USB B. There is no micro USB port on the printer.




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