Unable to connect.comouter to printer

[Computerwish]

Try as i might...for 1.5 hours now, I am unable to connect my printer to my computer. Help.

[Max3Aj]

@Computerwish, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand how frustrating it can be when your printer won’t connect to your computer, let’s get this sorted out together! 😊

Check the Basics

• Ensure your printer is powered on and has paper and ink/toner.
• Make sure your computer and printer are on the same Wi-Fi network (if using wireless).
• Restart both your printer and computer.

Use HP Smart App (Recommended)

HP Smart makes setup easy and handles most connection issues automatically.

• Download and install the HP Smart app: HP Smart
• Open the app and click “Set up a new printer.”
• Follow the on-screen instructions to connect your printer.

If your printer is not detected, try placing it closer to your Wi-Fi router and restart the setup.

Manually Add Printer (if needed)

If the above steps don’t work:

1. Go to Control Panel > Devices and Printers > Add a printer.
2. Choose “The printer that I want isn’t listed”.
3. Select “Add a printer using a TCP/IP address or hostname”.
4. Enter your printer’s IP address (you can find this on the printer’s control panel under Network Settings).

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support