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Microsoft Windows 10 (64-bit)

I previously had HP Smart on my work computer but it needed an update to continue to work and I was unable to download it. I uninstalled with a view to reinstall with the new version but since uninstalling it has been impossible to reinstall. I am able to click the 'install' button but then this just hangs indefinitely and doesn't install the software.

 

Any help anyone can suggest?

1 REPLY 1
HP Recommended

@Glowhallow, Welcome to the HP Support Community!

 

Try downloading the latest version of HP Smart app from here.

If the issue persists, kindly use the full-featured driver to print or scan from your computer. You may download it from HP Support site.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.