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‎07-30-2020 12:19 PM

HP Recommended
Product: HP DeskJet Plus 4152 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi. I cannot download the DeskJet Plus 4152 "HP Smart" app for my PC from Micro Soft Store because the site isn't working for me. I get a message saying "Something happened at our end. Try again later." I've tried several times over with no success.


Can you please send me a link so that I can download the file directly from you?  Thank you.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-02-2020 01:29 AM

HP Recommended

Hi @Abdul-Raheem_

 

Welcome to the HP Support Community. I'd be happy to assist you with the printer setup. 

 

I'm afraid Microsoft Store is the only option. 

 

I'd suggest you Contact HP in your region regarding this issue, they should be able to take a remote access and help you.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎08-02-2020 01:29 AM

HP Recommended

Hi @Abdul-Raheem_

 

Welcome to the HP Support Community. I'd be happy to assist you with the printer setup. 

 

I'm afraid Microsoft Store is the only option. 

 

I'd suggest you Contact HP in your region regarding this issue, they should be able to take a remote access and help you.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎08-03-2020 07:27 PM

HP Recommended

Thank you very much, Aasmita6658...I'll look into that.

 

You have a great day too! 😊

Was this reply helpful? Yes No

‎08-04-2020 01:47 AM

HP Recommended

Sure @Abdul-Raheem_

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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