-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable to find Driver for MS Vista; Envy Photo 6255 printe...

Create an account on the HP Community to personalize your profile and ask a question
05-17-2018 07:05 PM
Every attempt so far results in a message like, "The Vista OS of this computer is not supported". The printer is about one week old.
Fortunately, my older Envy 4500 is still working.
Thanks for any help -
BobT39
Solved! Go to Solution.
Accepted Solutions
05-19-2018 03:48 PM - edited 05-19-2018 03:48 PM
Looks like you have the 64 bit version of Vista. Oh well, sorry. Looks like it's time to upgrade your OS.
05-17-2018 07:28 PM - edited 05-17-2018 07:30 PM
32 bit Vista version...
HP ENVY Photo 6200 All-in-One Printer series Full Feature Software and Driver | 44.3.2218 | 130.7 MB | Apr 27, 2018 | Download |
Details | ||||
Type: Driver-Product Installation Software Version: 44.3.2218 Operating systems: Windows Vista (32-bit) Release date: Apr 27, 2018 File name: EN6200_Full_WebPack_44.3.2218.exe (130.7 MB) Description: The full solution software includes everything you need to install and use your HP printer. This collection of software includes the complete set of drivers, installer and optional software. Fix and enhancements:
|
05-19-2018 02:17 PM
Sabretooth04, Your suggestion regarding built-in drivers/add printer came up with 'A full feature driver is not available for
your printer, either from HP website or CD'.
The same result occurred when I found a way to download a driver for this Envy 6255 printer; at the last step a notice ended with 'This printer can not use this driver (so to speak)'.
Thank you very much for your efforts in my behalf. I am hoping you might have another avenue to explore . . .?
Btw, my printer is set up for wireless operation, and its' blue light is always on steady. Respectfully, BobT39
05-19-2018 05:43 PM
sabretooth04,
Yes, I just checked my computer, and it is 64 bit. Also checked out an upgrade and OS 7 is offered.
I marked your reply as an Accepted Solution and clicked a Kudos Thumbs Up. Thanks again for your expertise.
BobT39
Ashland, OR
06-08-2018 08:08 AM
I was able to download and install the Vista/32 drivers for the Envy 6255 without any errors.
It just doesn't work.
Jobs go through spooler, but printer doesn't print anything.
Printer box, and online specifications clearly state that it supports Windows Vista
If you find a solution (other than upgrade OS), please post back.