Unable to have my printer connect to WiFi

[Iliana4]

My printer is not recognizable to the WiFi y computer is unable to recognize the printer 

[Raj_05]

Hi @Iliana4,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your Samsung Xpress SL-M2880FW Laser Multifunction Printer is not being recognized by the WiFi network, and your computer is unable to detect the printer, you can follow these troubleshooting steps to resolve the issue.

1. Check Printer Connection:

• Ensure that the printer is properly connected to the WiFi network. You may need to access the printer's control panel to check and set up the wireless connection.
• Verify that the WiFi indicator on the printer is active, indicating a successful connection.

2. Verify WiFi Settings:

• Make sure that the WiFi network name (SSID) and password entered on the printer match the details of your WiFi network.
• Double-check if the printer is on the same network as your computer.

3. Restart Devices:

• Turn off both the printer and your computer. Wait for a few minutes, and then turn them back on.
• Restart your WiFi router as well. Sometimes, network issues can be resolved by refreshing the network connections.

4. Update Printer Firmware/Software:

• Visit the Samsung support website and check for any firmware or software updates for your printer model. Install any available updates to ensure compatibility with your network.

5. Reinstall Printer Drivers:

• Uninstall the existing printer drivers on your computer and reinstall the latest drivers from the official Samsung website.
• Follow the on-screen instructions to set up the printer again.

6. Check Firewall/Antivirus Settings:

• Temporarily disable your computer's firewall or antivirus software and check if the printer is recognized. If it works, adjust the firewall or antivirus settings to allow communication with the printer.

7. IP Address Configuration:

• Assign a static IP address to the printer within your network's range. This can help ensure a consistent connection.

8. Use WPS (WiFi Protected Setup):

• If your router and printer support WPS, you can use this feature to simplify the WiFi setup. Refer to your printer's manual for instructions on using WPS.

9. Consult Printer Manual:

• Refer to the printer's user manual for specific troubleshooting steps and instructions related to WiFi connectivity.

By following these steps, you should be able to troubleshoot and resolve the issue of your Samsung Xpress SL-M2880FW not being recognized by the WiFi network.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support