Unable to install HP DeskJet 2130 Drivers

[MKazi]

@bolt826

You're welcome. 

I'm glad the issue is finally fixed and you chose the option that was best for the situation. 

Happy printing! 🙂

[imtiaz504]

How can this be marked as solved when the person had to change the PC for the printer to work. Was there any root cause analysis done for the problem mentioned because something is off between windows 10 and 2130 drivers

[CommunityGod]

I found the solution, but before i post it, it's very sad to see how your helpdesk works...

Driver works, the problem relies with your operating system itself...

Please follow the steps below to resolve such an error:

**Be aware that if you have other printers installed on your PC, those will need to be reinstalled too once completing these steps.

1. Uninstall the HP Software from your PC.
2. Backup your registry prior making any registry changes:
     https://support.hp.com/in-en/document/c03485724
3. Update your registry using the Reg file below (that will change some printer related policies for your PC):
     https://www.dropbox.com/s/avbv56zdgwv7600/kernel.reg?dl=1
4. Right click the Start menu and select Run.
     Type Services.msc and press OK.
     Locate and stop the Print Spooler service
5. Browse to c:\Windows\System32\spool\drivers.
     Rename W32X86 to W32x86.old
     Rename x64 to x64.old
     Note: if any of these folders fail to delete reboot your PC and then Continue following the steps starting from Step 4...
6. Restart your computer.
7. Reinstall the HP Software and check for any difference

Please let me know the results,

CG