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‎09-14-2021 06:08 PM

HP Recommended
Product: Hp deskjet plus 4122 all in one printer
Operating System: Microsoft Windows 7 (64-bit)

Hello, 

I am having diffuclty installing HP smart on my windows 7   64bit.

My printer is HP deskjet plus 4122 all in one printer.

The installation pops up error while installing.

Is the HP Smart compactible with windows 7?

Everything is working fine on my android phone.

I need help and more information please.

Thank you

 

 

1 person had the same question
2 REPLIES 2

‎09-14-2021 06:20 PM

HP Recommended

I am using wifi connection and I am able to copy and scan from my computer but I cant print from the computer since am not able to install the HP Smart because the drivers failed to install

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‎09-15-2021 07:06 AM

HP Recommended

Hi,

HP Smart is supported on Windows 8 or later operating systems, for Windows 7 you should download and install the printer using HP Easy Start below:

https://ftp.hp.com/pub/softlib/software13/printers/DJP4100/HPEasyStart-12.8.9-DJP4100_51_2_4771_1_Fu...

 

Follow the steps on screen, while any registration steps can be skipped and then follow the software installation to install the printer.

 

Shlomi



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