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Locked

‎10-19-2021 09:02 AM

HP Recommended
Product: Lenovo Thinkpad
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I'm unable to install the driver for my printer. I get "Unable to Find the Device" when using the downloaded software (HP Color LaserJet MFP E47528 Printer Full Software Solution) where I'm trying to add the device.

Both my computer and the printer are on the same network. I can open the printer browser page by the IP and that seems fine.

I tried to install the "HP Print and Scan Doctor" 5.6.2 and that seemed to find the printer on the network and told the that I've not installed the driver for it.

Any help appreciated.

 

Regards,

Oskar

 

Category:
1 person had the same question
1 REPLY 1

‎10-21-2021 07:11 AM

HP Recommended

Would be good with some feedback! Nothing for two days now 😞

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