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HP Recommended
Deskjet F4180 All-In-One
Microsoft Windows 10 (64-bit)

I just formatted my PC and I'm unable to install my printer. It's a Deskjet F4180 all-in-one. 

I've followed the instructions for how to install it using the Windows Built-in Solution. I don't see my printer listed in the options. I've chosen all the options that looked close enough without any luck. I've also tried using the HP Smart app, it couldn't find the printer either.

 

The Printer used to work with the driver installer HP used to provide on this PC using the same USB cable and port. I also can confirm that it still works on my wife's PC that has those drivers installed (but the installer has been deleted) using the same USB cable. 

 

I know the printer is pretty old but it still works well enough for my needs. All I need is the driver to keep it from becoming e-waste. Any ideas on how to fix the issue or find the old drivers would be appreciated! 

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