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‎08-14-2025 12:11 PM

HP Recommended

I have a Smart Tank 7005 all in one printer connected to a Win10 PC via USB.  Two days ago and possibly linked to a failed Widows update the printer is no longer recognised.  I have deleted and reinstalled sevral times, Win10 device manager shows the printer connected but says there are no drivers installed, selecting update drivers throws up an error.  HP smart apps doesnt find the porinter.  A manual driver pacckae stalle with the error cal to driverpackageinstall error -536870141.  I have changed to different  USB port and tried a new cable and in any case i am cnfident nothing was changed in hardware prior to the fault occurring.

 

 

August 12, 2025—KB5063709 (OS Builds 19044.6216 and 19045.6216)

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2 REPLIES 2

‎08-14-2025 06:08 PM

HP Recommended

Hi @Gt6k 

Please download the next driver for your printer:

>> https://ftp.hp.com/Smart Tank 7005 driver for install - Windows 10

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎08-17-2025 08:54 AM

HP Recommended

Thanks but still won't load drivers.  Thsi download did allow the PC to find the pronter and connect it to the network but at the very end says it is unable to install the driver.  I am fairly sure this is due to a windows update issue which I am working on but unable to fix so far. 

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