Unable to load software or driver after new hard disk installation

[dogsden]

After a new hard disk installation my Deskjet F2180 is not showing in Device and Printers, it appears under Other Devices.  When trying to install software & driver to USB port it can't find my printer. What can I do?

[sandytechy20]

@dogsden

Welcome to the HP support community.

I understand that you are getting a driver installation issue, I am glad to assist you.

There is no full feature driver available for this printer model, however, you can install the printer using Windows built-in driver.

Follow these steps to fix the issue:-

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Install the printer using Windows built-in driver

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.