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HP Photosmart

Unable to locate drivers and downloads for my HP Photosmart All-in-One D110 printer.  After Big Sur 11 update for Mac, my printer gave error report of malware.  I followed hp support directions and deleted hp printer's software from my Mac and attempted to reinstall it as instructed, but when I search for my printer, HP  says "We were unable to find drivers for your product."

1 REPLY 1
HP Recommended

@RCJ2, Welcome to HP Support Community!

 

There are no drivers available for the Mac OS 11 Big Sur. Instead, I'd suggest you add the printer using AirPrint drivers. Here is how you do it-

 

Confirm you are using AirPrint by adding the printer in System Preferences.

  1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

    Figure : Example of the Printers & Scanners window

     Example of the Printers & Scanners window
  2. Check if your printer name displays in the Printers list, and then do one of the following steps.

    • If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign  to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.

    • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.

    • If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.

  3. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.

    Figure : AirPrint displays in the Use menu

    Select AirPrint from the Use menu
  4. Open a document or photo, click File, and then click Print.

Refer to the document HP Printers - Printing with Apple AirPrint (Mac) for additional help.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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