Unable to print. Rendering failed

[RICON34]

Unable to print. Rendering failed, I have an HP Envy 655e

[Garp_senchau]

@RICON34, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Rendering failures during printing can often be caused by issues such as software conflicts, driver problems, or incorrect printer settings. Here are steps to troubleshoot and potentially resolve the issue with your HP Envy 655e printer:

Restart the Printer and Computer: Turn off your printer and computer, wait for a few minutes, and then turn them back on. This can resolve temporary glitches.

Update Printer Driver: Make sure your printer driver is up-to-date. You can download the latest driver from the HP Support website by searching for your specific printer model.

Check Connectivity: Ensure that the printer is properly connected to your computer via USB or Wi-Fi. Check the cables and connections if using a wired setup.

Clear Print Queue: Sometimes pending jobs in the print queue can cause rendering issues. Clear the print queue on your computer.

Check Paper and Ink Levels: Ensure that the printer has enough paper and the ink cartridges are not empty. Low ink levels can sometimes cause printing issues.

Run HP Smart:

• Download and run the HP Smart. Follow the prompts to diagnose and fix common printing issues.
• Refer: Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Check for Software Conflicts: Close any other applications that might interfere with printing. Sometimes background applications may cause rendering issues.

Reinstall Printer Software: Uninstall the current printer software from your computer and then reinstall it using the latest version from the HP website.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,